Shipping policy

At NUVIO, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle shipping, delivery timelines, and related concerns.

1. Shipping Methods

We offer the following shipping options:

Standard Shipping – [6-7 BUSINESS DAYS]
Express Shipping – [2-4 BUSINESS DAYS] (if available)

Shipping options may vary depending on your location and product availability.

2. Order Processing Time

All orders are processed within [1-3 BUSINESS DAYS] after confirmation.
Orders are not processed or shipped on Sundays or public holidays.
In case of high order volumes, processing may be slightly delayed.

You will receive a confirmation once your order has been successfully placed and processed.

3. Delivery Timeframes

Estimated delivery time: [6-7 BUSINESS DAYS] from the date of dispatch
Delivery timelines may vary based on your location and courier service

Please note that delivery times are estimates and not guaranteed.

4. Shipping Costs

We offer [free shipping] on all orders / orders above [₹____]
A flat shipping fee of [₹____] may apply to certain locations or order values

Shipping charges, if applicable, will be displayed at checkout before payment.

5. Tracking Information

Once your order is shipped, you will receive a tracking number via email/SMS
You can use this tracking number to monitor your shipment status in real time

If you do not receive tracking details, please contact us at trynuvio@gmail.com.

6. Delivery Issues and Delays

While we strive for timely delivery, delays may occur due to:

Weather conditions
Courier partner delays
Remote location delivery constraints
Unexpected high demand

If your order is significantly delayed or lost, please reach out to us, and we will assist you promptly.

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address is accurate and complete
We are not responsible for delivery failures due to incorrect or incomplete addresses
Additional charges may apply for re-shipping orders